Last updated: October 27, 2026
This Privacy Policy and Notice at Collection describe how Zenith Financial Group Inc. collects, uses and discloses personal information through this website and inquiries about our credit, debt and business services.
Notice at Collection
We collect information directly from you when you contact us or request services, and automatically from your browser when you visit. The categories below describe the information covered by this notice. The information you provide depends on the service you request. Please do not send account passwords, Social Security numbers, credit reports or other sensitive documents through general website forms or ordinary email; ask our team for an appropriate secure channel.
| Category | Examples and purposes | Retention criteria |
|---|---|---|
| Identifiers and contact details | Name, email, telephone number, mailing address and IP address. Used to answer inquiries, communicate with you, provide requested services and maintain security. | For the time needed to respond, maintain the service relationship and meet applicable legal and recordkeeping obligations. |
| Internet or device activity | Browser and device information, cookie identifiers and page interactions. Used to operate and secure the website; optional measurement or advertising technologies, when enabled, are subject to your privacy choices. | According to the cookie or service expiration shown in Cookie and Privacy Choices, and for the time necessary for security and troubleshooting. |
| Inquiry and service information | Messages, form responses, relevant demographic details you provide, and information about requested services. Used to understand your request, provide support and keep business records. | For the service and follow-up period, with longer retention only where needed for legal, accounting, security or dispute-resolution purposes. |
| Financial and sensitive information supplied for services | When needed for a requested service, documents you provide may contain financial account, credit, debt or government identification information. Sensitive information is used only to provide the requested service or for other purposes permitted by applicable law, such as security and legal compliance. | Only for as long as necessary for that service and applicable legal obligations. Ask us about the records relevant to your particular service. |
We do not retain personal information longer than reasonably necessary for the disclosed purposes. Criteria include the nature of the information, the length of the customer relationship, applicable legal requirements and the need to resolve disputes. A cookie expiration is not necessarily the retention period for a related server record.
How we use and disclose information
We use personal information to answer inquiries, provide and improve requested services, communicate with you, maintain security, prevent fraud, and meet legal obligations. We may disclose relevant information to service providers that support hosting, communications, website operation and service delivery, and to legal authorities where required. External websites linked from this site, including WhatsApp, social networks, book retailers and radio stations, operate under their own privacy policies.
Sale, sharing and optional tracking
Zenith does not sell personal information. Sharing for cross-context behavioral advertising is a separate concept under California law. Optional advertising and analytics technologies must respect your choices. You can use Do Not Sell or Share My Personal Information to manage website tracking, including rejecting optional cookies, without creating an account. Turning off optional cookies does not prevent you from contacting us or requesting services.
Before adding new analytics or advertising services, we review the information they process and update our notices and privacy controls as required.
Global Privacy Control (GPC)
This website is configured to honor supported Global Privacy Control browser signals as an opt-out of sale or sharing for that browser. No account or identity verification is required for a browser opt-out. You can also use Cookie and Privacy Choices. Your choice applies to this browser and device; clearing cookies or changing devices may require setting your choice again. A GPC signal is not treated as a request to delete your records or as a request to limit sensitive information. For requests concerning information associated with your customer record, contact us as described below.
Sensitive personal information
We use sensitive personal information only to provide services you request and for other limited purposes permitted by applicable law. We do not use it to infer characteristics about you for unrelated purposes. Based on these uses, a separate “Limit the Use of My Sensitive Personal Information” control is not currently required. You may still contact us with questions or requests about sensitive information.
Your California privacy rights
California residents have the following rights where applicable under the CCPA, as amended by the CPRA, subject to statutory exceptions:
- Right to Know and Access: request the categories and specific pieces of personal information collected about you, its sources, purposes, and the categories of recipients, including sale or sharing disclosures.
- Right to Delete: request deletion of personal information, subject to exceptions such as necessary legal or security records.
- Right to Correct: request correction of inaccurate personal information.
- Right to Opt-Out: direct us not to sell or share your personal information, including through GPC for website activity.
- Right to Limit: restrict certain uses or disclosures of sensitive personal information if it is used beyond permitted purposes.
- Right to Non-Discrimination: exercise privacy rights without unlawful discrimination.
Submit a privacy request
Email a privacy request to info@zenithfg.com or call (818) 200-0000. State whether you want to know, delete, correct, opt out, or ask about sensitive information, and provide a way for us to reply. Do not include sensitive documents or full account or identity numbers in an initial request.
We may need to verify your identity before providing, deleting or correcting records, using information reasonably necessary to match our records. An authorized agent may submit a request with appropriate evidence of authorization; we may request direct verification where permitted. We do not require identity verification for requests to opt out of sale or sharing.
We acknowledge requests to know, delete or correct within 10 business days and respond within 45 calendar days, with an additional 45 days where permitted and with notice explaining the extension. Opt-out requests are processed as soon as feasibly possible, no later than 15 business days. Requests are generally free of charge, subject to applicable law. If we cannot fulfill a request, we explain the reason and any applicable exception.
Contact and policy updates
Zenith Financial Group Inc.
15720 Ventura Blvd, Suite 612, Encino, CA 91436
info@zenithfg.com · (818) 200-0000
We update this page when our practices change and review it at least annually. The date above identifies the latest revision. Material changes to collection or use will be addressed through updated notices and consent where required.